Web chatbot solutions are certainly on the rise! In this modern era, it would be difficult to address all the queries of potential customers. In fact, businesses that handle “every other query” with the help of a customer support engineer is likely to suffer issues like latency and exhaustion. This is when the web chatbot becomes useful. This is a smart technology that can redefine customer care. Of course, the uses of chatbots are not limited to customer support. In this post, you will read about the ins and outs of chatbots used in websites. Let’s get started. https://digitalstartupagency.com/3-important-facts-about-your-web-chatbot/